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Shopper slams supermarket after muslim woman on checkout refused to serve him alcohol

A CHRISTMAS shopper has slammed UK supermarket Tesco after a Muslim worker refused to serve him alcohol.

Lee Saunders, 35, queued up to buy a bottle of ros, some LED lights, and an Xbox FIFA 17 game for his son at a supermarket kiosk.

The Sun reports when he attempted to pay for the 55 ($A93.50) in goods, the female customer service assistant, who wore a headscarf, asked him to queue up at a different till.

The incident prompted a duty manager to step in and serve dad-of-three Lee.

Tesco later said the shop worker, aged in her early 20s, had not served him due to her religious beliefs.

He said the food giant should not have put their employee in that position.

I was a bit miffed and baffled by it, the tyre depot manager from Feltham, in the London county Middlesex, told The Sun.

If you apply for a job surely youve got to be able to do everything within the boundaries of that job.

The reason I was at that particular till by customer service was to get the disc for the game.

I was just stocking up on a few bits for Christmas and picked up this 4 ($A6.80) bottle of Echo Falls.

But she asked me to queue up again.

It should have been made clear if they cant serve you certain items.

There were no warnings or signs.

She apologised afterwards, but shes been put in that position. Its not entirely her fault to be fair.

A duty manager scanned the items on her behalf at the store in Feltham, Middlesex, about 1.30pm on December 13.

The retailer emailed Lee to say the woman was on a kiosk at his local store where alcohol is usually not sold.

David Upstone, a Tesco customer service executive to the board, said: Our colleague in question requested upon starting not to serve alcohol on religious grounds.

As an inclusive retailer we do all we can to meet each persons needs.

Our colleague works on the kiosk as alcohol is generally not purchased in this area.

She is aware that you shouldnt have to queue again in the future if a similar situation occurs.

She will request another colleague to come and serve.

A Tesco spokesman said: We take a pragmatic approach if a colleague raises concerns about a job they have been asked to do.

We apologise to our customer for any inconvenience on this occasion.

This story originally appeared on The Sun and was republished with permission

Volkswagen australia ordered to supply more information over diesel emissions cheating software by the federal court

VOLKSWAGEN has again been asked by the Federal Court to produce more “documents and detail” about how its diesel emissions cheating software works.

The German car giant made its fourth court appearance at a class action representing 100,000 owners in Sydney on Thursday in a lengthy three-hour directions hearing.

Justice Foster is due to issue the orders on Friday, demanding Volkswagen provide more detail on how mode 1 and mode 2 emissions software controls worked, and the recall work to be undertaken.

In the first mode, Volkswagen diesel vehicles knew they were being tested in laboratory conditions and met emissions standards, while the second mode disabled anti-pollution equipment when the cars operated in normal driving conditions.

In April Justice Foster blasted VW for treating Australia as a backwater for not supplying the required documents at that time.

This is the third time VW has been asked to provide more material to the lawyers representing almost 100,000 owners of Volkswagen, Audi and Skoda cars with diesel engines that cheat emissions tests.

Despite admitting that approximately 100,000 diesel vehicles need to be fixed and despite compensating American motorists with a reported $15 billion package over similar issues, Volkswagen, Audi and Skoda all deny they have broken local laws, said Jason Geisker, principal, Maurice Blackburn Lawyers.

For year after year these companies banked profits from selling so-called clean diesel cars, but they now refuse to compensate any Australian motorists. This is simply not good enough.

Volkswagen repeated its earlier statement that emissions regulations in Australia differ greatly from those in the US.

Volkswagen believes that the best outcome for its customers is the technical solution, a statement from VW Australia boss Michael Bartsch said.

This will update the software in vehicles which are the subject of the class action at no charge to customers.

Mr Bartsch said there is no compensation due to European or Australian customers.

The relevant facts and complex legal issues that have played a role in coming to these agreements in the United States are materially different from those in Europe and Australia, said Mr Bartsch.

Volkswagen is committed to resolving the diesel matter for all affected customers around the world quickly and efficiently. We recognise the need to regain their trust and we are doing everything possible to achieve this.

This reporter is on Twitter: @JoshuaDowling