Shopper slams supermarket after muslim woman on checkout refused to serve him alcohol

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A CHRISTMAS shopper has slammed UK supermarket Tesco after a Muslim worker refused to serve him alcohol.

Lee Saunders, 35, queued up to buy a bottle of ros, some LED lights, and an Xbox FIFA 17 game for his son at a supermarket kiosk.

The Sun reports when he attempted to pay for the 55 ($A93.50) in goods, the female customer service assistant, who wore a headscarf, asked him to queue up at a different till.

The incident prompted a duty manager to step in and serve dad-of-three Lee.

Tesco later said the shop worker, aged in her early 20s, had not served him due to her religious beliefs.

He said the food giant should not have put their employee in that position.

I was a bit miffed and baffled by it, the tyre depot manager from Feltham, in the London county Middlesex, told The Sun.

If you apply for a job surely youve got to be able to do everything within the boundaries of that job.

The reason I was at that particular till by customer service was to get the disc for the game.

I was just stocking up on a few bits for Christmas and picked up this 4 ($A6.80) bottle of Echo Falls.

But she asked me to queue up again.

It should have been made clear if they cant serve you certain items.

There were no warnings or signs.

She apologised afterwards, but shes been put in that position. Its not entirely her fault to be fair.

A duty manager scanned the items on her behalf at the store in Feltham, Middlesex, about 1.30pm on December 13.

The retailer emailed Lee to say the woman was on a kiosk at his local store where alcohol is usually not sold.

David Upstone, a Tesco customer service executive to the board, said: Our colleague in question requested upon starting not to serve alcohol on religious grounds.

As an inclusive retailer we do all we can to meet each persons needs.

Our colleague works on the kiosk as alcohol is generally not purchased in this area.

She is aware that you shouldnt have to queue again in the future if a similar situation occurs.

She will request another colleague to come and serve.

A Tesco spokesman said: We take a pragmatic approach if a colleague raises concerns about a job they have been asked to do.

We apologise to our customer for any inconvenience on this occasion.

This story originally appeared on The Sun and was republished with permission